At SMH Estate Svenska Mäklarhuset, our customers’ trust is our greatest asset. This trust is built on respect and protection for our customers’ personal privacy. We handle information from our customers in a careful and responsible manner and in accordance with the General Data Protection Regulation (GDPR). In all contexts where personal data may be processed by Svenska Mäklarhuset or by someone on behalf of Svenska Mäklarhuset, all reasonable and appropriate measures are taken to protect customer information from unauthorized access, dissemination, alteration, and destruction.

At Svenska Mäklarhuset, we process personal data such as names, phone numbers, email, and address, which you have provided us for the purpose of providing a service or to get back to you in one way or another. This could be, for example, if you have attended one of our viewings, signed up for a free valuation, a value monitor, or to receive matching properties that we watch. Your personal information is also used for customer satisfaction follow-ups in order to improve our services. The basis for our processing of your personal data is either to fulfill a contract, consent, legal requirements (e.g. the Real Estate Agents Act), or that we have a legitimate interest in processing your data, for example, to follow up on inquiries or customer satisfaction. The information will be stored as long as we have a legal basis for the storage.

As long as the information is stored with SMH Estate Svenska Mäklarhuset, you can request an excerpt of the information or to have the information corrected or deleted. You also have the right to complain about the processing to the Data Inspection Authority. Your personal information will not be disclosed to third parties, transferred to a country outside the EU, or processed for any purposes other than those stated above. If you wish to contact us regarding our handling of your personal data, you are welcome to do so by sending an email to

If you have any comments or complaints, please contact Niclas Spång, head of Svenska Mäklarhuset, at